Patient Retention In Physiotherapy: With Digital Functional Training
Physiotherapy centers „Gesundheitsrondell”
Volker Sutor, owner of the physiotherapy centers “Gesundheitsrondell
Engaging patients and helping them achieve better health with new technologies
Volker Sutor is passionate about progress. He wants to use new technologies to help people stay healthy. This was the motivation behind the “Gesundheitsrondell” physio centers. He also established DIGOTOR (former FOMT) with other physiotherapists, a further education group for medical training and manual therapy. Volker Sutor needed an innovative way to serve clients with rehabilitation needs and also transition with them into a fitness context. Adding Pixformance to his practice has made therapy feel more collaborative, and helps his clients learn and improve quickly through Functional Training. Thanks to these improved experiences, clients are also more likely to move from rehab into gym training, with Pixformance as the perfect bridge.
“A technical solution was only an option for me if it would support my goals as a therapist and trainer and also set my business apart.”
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Volker Sutor bought the Pixformance system on a hunch, feeling sure he could use it to introduce innovations into client sessions.
It offered a way for clients to easily access individual programs and self-correct each exercise, helping them learn effective movements easily. In 2014, he installed Pixformance Stations in three facilities across Germany (Neckarsulm, Brackenheim and Gaildorf). He saw that practising Functional Training through motion capture technology helped clients learn faster, and increased the frequency and intensity of their sessions. Personalized training programs and data insights enable quantifying the movement quality of the patients and make the therapy even more motivating.
“Pixformance can change permanently and does not replace the therapist, but helps him where the trainer can not be there permanently. This significantly increases the frequency, intensity and also quality of the training. Quality of movement can be made visible.”
Practice Profile |
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Locations | Brackenheim, Neckarsulm, Heilbronn, Gaildorf, Wertheim, München, Germany |
Founded | 1999 |
Owner | Volker Sutor |
Main Focus | EAP/Reha, Fitness, Company- & Sport Supervision, Health Consulting |
Employees | 90 – 100 |
More Info | www.gesundheitsrondell.de |
The result was a therapy that felt more collaborative and contributed to stronger trainer-client relationships. Volker Sutor, in close coöperation with Pixformance, can tailor his offer to the exact needs of his patients or customers without having to invest in additional equipment. This success story with Pixformance was one reason for Volker Sutor to equip his other facilities with Pixformance Stations, where more than 400 patients or clients are now training.
“The goal is not to have customers stop after a year or six months because it just gets boring – as it does with a lot of other equipment – but to keep people loyal to the practice or fitness area for the long term.”
Profitability Gesundheitsrondell
In the first six months of using Pixformance in 2014, membership grew continuously and user performance also improved. Pixformance makes it easy to achieve therapeutic and other goals without having to take on additional staff. Plans are now underway to equip further physio centers. Some locations still have the Pixformance Station 1.0, while others already have the new Pixformance Station 2.0, which includes new technical features such as a touchscreen.
Stronger Client Relationships
Data-rich individual profiles enable therapists to create detailed personal programs and easily measure client progress with exercises, including adding, removing or adjusting routines where needed. Simple interface and administration free up time and energy to focus on the 1‑to‑1 support and high-quality client relationships that make recovery more enjoyable and drive referrals.
Better Recovery Outcomes
On-screen movement instruction with adjustable precision helps move the focus of therapist-client conversations to the experience of training, rather than the mechanics of each movement. Clients see improvements in their functional ability and gain in self-confidence which makes them more likely to practice between rehab sessions. They feel motivated to increase precision settings for more challenging improvement without risking injury.
Commitment Beyond Rehab
The Pixformance concept makes the scientifically-backed benefits of Functional Training accessible to all, making everyday movement easier and improving overall well-being. Because the Station is an all-in-one system, the approx. 200 exercises can be combined into a range of programs to help rehab clients smooth their transition into a fitness or sports context while staying committed to safe, effective Functional Training.
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